• Get A Quote
    Get A Quote
  • Access CSR24
    Access CSR24
  • Request Insurance Certificate
    Request Insurance Certificate
  • Report A Claim
    Report A Claim
  • Make A Payment
    Make A Payment
  • Contact Us
    Contact Us
Things to Consider
Things to Consider

The true test of any insurance policy occurs when you have a claim. We represent your interest to the insurance company, and do our best to expedite settlements on your behalf. From the initial reporting of a claim, to the final settlement, Clemens & Associates is working for you.


Claim report numbers for the insurance companies we represent


These claim report numbers are available 24 hours a day, 7 days a week. If your insurance company is not listed, please contact our office at 309-662-2100 between the hours of 8:00am-4:30pm (Monday through Friday) to report your claim. After hours or on the weekend you can dial extension 223 during the voice message to report your claim or contact your agent.


Report a Claim to Clemens online*

Call Jennifer Hammen, our Claims Manager 309-662-2100


Commercial Auto Claims


Do I need to do a drug or alcohol test if an employee has an accident?'


Tests must be performed within 8 hours after an accident for alcohol, and within 32 hours for drugs.


* Disclaimer Notice – This is not a formal loss notice. If you have not been contacted within 48 business hours, please call us at 309-662-2100. Any serious loss should be reported immediately.

Get In Touch
We'd Love To Hear From You!

Mailing Address:
P.O. Box 128
Bloomington, IL 61702

Street Address:
2806 E. Empire St
Bloomington, IL 61704


309 662 2100



8:00 AM - 4:30PM

Please note completion of any request(s) for information does not constitute the purchase of insurance. No coverage may be added, changed or bound as a result of submitting a request for information or quotation of insurance. All coverage must be confirmed by the agency in writing subject to an acceptable signed application meeting the underwriting guidelines of the Insurance Company.