The true test of any insurance policy occurs when you have a claim. We represent your interest to the insurance company, and do our best to expedite settlements on your behalf. From the initial reporting of a claim, to the final settlement, Clemens & Associates is working for you.
These claim report numbers are available 24 hours a day, 7 days a week. If your insurance company is not listed, please contact our office at 309-662-2100 between the hours of 8:00am-4:30pm (Monday through Friday) to report your claim. After hours or on the weekend you can dial extension 223 during the voice message to report your claim or contact your agent.
Call Jennifer Hammen, our Claims Manager 309-662-2100
Commercial Auto Claims
Do I need to do a drug or alcohol test if an employee has an accident?'
Tests must be performed within 8 hours after an accident for alcohol, and within 32 hours for drugs.
* Disclaimer Notice – This is not a formal loss notice. If you have not been contacted within 48 business hours, please call us at 309-662-2100. Any serious loss should be reported immediately.